Please read these Terms & Conditions carefully before using the jitabad platform. They govern the relationship between you and us.
Last Updated: January 2026Key Points
By accessing or using the jitabad website, mobile app, or any of its services, you are deemed to have fully accepted these Terms & Conditions. These terms apply to all use of jitabad's services. If you do not agree, please refrain from using the platform.
These Terms & Conditions constitute a legally binding agreement between jitabad and the user. jitabad reserves the right to amend these terms at any time, and continued use of the platform following any changes will be considered acceptance of the updated terms.
These Terms & Conditions are available in both Bengali and English. In the event of any dispute, the English version shall prevail.
Jitabad's services are available only to users aged 18 or above who do not reside in any country or region where online gaming is prohibited by law. You are required to provide accurate information at the time of registration and may be asked to submit documents to verify your age and identity.
To register on jitabad, you must provide accurate and complete information. Only one account is permitted per person. If multiple accounts are found to belong to the same individual, all of them will be closed and the associated balances may be forfeited.
Jitabad reserves the right to immediately close any account registered with false information or operated under a concealed identity.
As part of the account verification (KYC) process, jitabad may request a national ID card, passport, or other government-issued document. Identity verification may be required before a withdrawal request can be processed.
Mobile banking and e-wallet services are available for deposits and withdrawals on jitabad. All financial transactions are protected by SSL encryption. Depositing funds from a third party's account is strictly prohibited — only deposits made from an account in your own name are accepted.
In line with our anti-money laundering policy, jitabad may place a hold on payments if unusual transactions are detected, pending investigation.
Any payment-related complaints must be submitted within 30 days of the transaction date. Claims raised after this period may not be accepted. jitabad reserves the right to report any suspicious financial transactions to the relevant authorities.
Jitabad offers a range of bonuses and promotional offers available to both new and existing members. Each bonus offer carries its own terms, which are detailed on the relevant offer page. By claiming a bonus, you are deemed to have accepted the associated terms.
If a withdrawal is requested before the bonus terms are fulfilled, the bonus balance will be automatically forfeited.
All games on jitabad run on certified Random Number Generator (RNG) technology, ensuring every outcome is entirely random and fair. jitabad does not manipulate game results, and this is regularly verified by independent third parties.
The following activities are strictly prohibited when playing games:
In the event of a technical issue during gameplay, jitabad reserves the right to void the affected round and refund the deposit if necessary. Any dispute regarding a game outcome must be reported to the support team within 24 hours.
Jitabad believes gaming is a form of entertainment and should never be treated as a source of income. We support responsible gaming and provide players with a range of tools to help maintain their wellbeing.
If you need help with a gaming addiction, please reach out to our 24/7 support team. For more information, visit our Responsible Gaming Visit the page.
Jitabad places the highest importance on protecting users' personal information. Your name, mobile number, payment details, and gaming history will never be sold or shared with third parties. To learn more, please see our Privacy Policy Read more.
Jitabad reserves the right to suspend or permanently close an account without prior notice in the following circumstances:
Whether a valid balance is refunded upon account closure will depend on the outcome of the relevant investigation. Balances may be forfeited in cases of rule violations.
Jitabad strives to operate its services to the highest standards. However, jitabad shall not be held liable for any losses arising from the following circumstances:
For any dispute or claim, the maximum compensation will be limited to the value of the transaction in question.
Jitabad reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via their registered email address or through a notification on the platform.
Continued use of the platform after any changes will be considered acceptance of the updated terms. The date of the most recent update will always be shown at the top of this page.
Check back on this page regularly to stay up to date with the latest rules and terms. If you have any questions, please reach out to our support team.
Why Choose jitabad
General FAQs