Jitabad Terms and Conditions

Please read these Terms & Conditions carefully before using the jitabad platform. They govern the relationship between you and us.

Last Updated: January 2026

Important Summary of Terms

Age Restriction
You must be 18 years of age or older to use jitabad.
One Account Policy
Each individual may operate one account only. Creating multiple accounts is strictly prohibited.
Bonus Policy
All bonuses are subject to specific wagering requirements and cannot be withdrawn until those requirements are met.
Account Closure
jitabad reserves the right to suspend or terminate any account at any time if its rules are violated.
1
General Terms, Conditions & Acceptance

By accessing or using the jitabad website, mobile app, or any of its services, you are deemed to have fully accepted these Terms & Conditions. These terms apply to all use of jitabad's services. If you do not agree, please refrain from using the platform.

These Terms & Conditions constitute a legally binding agreement between jitabad and the user. jitabad reserves the right to amend these terms at any time, and continued use of the platform following any changes will be considered acceptance of the updated terms.

These Terms & Conditions are available in both Bengali and English. In the event of any dispute, the English version shall prevail.

Jitabad's services are available only to users aged 18 or above who do not reside in any country or region where online gaming is prohibited by law. You are required to provide accurate information at the time of registration and may be asked to submit documents to verify your age and identity.

2
Account Registration & Management

To register on jitabad, you must provide accurate and complete information. Only one account is permitted per person. If multiple accounts are found to belong to the same individual, all of them will be closed and the associated balances may be forfeited.

  • You must provide your correct name, mobile number, and date of birth at the time of registration.
  • It is the user's sole responsibility to keep their account password confidential.
  • Selling, transferring, or renting your account to a third party is strictly prohibited.
  • If suspicious activity is detected on an account, jitabad may temporarily suspend it pending an investigation.
  • To update your account information, please contact our support team.

Jitabad reserves the right to immediately close any account registered with false information or operated under a concealed identity.

As part of the account verification (KYC) process, jitabad may request a national ID card, passport, or other government-issued document. Identity verification may be required before a withdrawal request can be processed.

3
Deposit, Withdrawal & Payment Policy

Mobile banking and e-wallet services are available for deposits and withdrawals on jitabad. All financial transactions are protected by SSL encryption. Depositing funds from a third party's account is strictly prohibited — only deposits made from an account in your own name are accepted.

  • The minimum deposit limit is set by jitabad and is subject to change.
  • Withdrawal requests are processed via mobile banking or bank transfer.
  • Withdrawal requests are typically processed within 5 to 15 minutes.
  • Jitabad does not charge any additional fees on withdrawals.
  • If outstanding wagering requirements exist, the withdrawal process may be automatically placed on hold.

In line with our anti-money laundering policy, jitabad may place a hold on payments if unusual transactions are detected, pending investigation.

Any payment-related complaints must be submitted within 30 days of the transaction date. Claims raised after this period may not be accepted. jitabad reserves the right to report any suspicious financial transactions to the relevant authorities.

4
Bonus, Promotion & Rewards Policy

Jitabad offers a range of bonuses and promotional offers available to both new and existing members. Each bonus offer carries its own terms, which are detailed on the relevant offer page. By claiming a bonus, you are deemed to have accepted the associated terms.

  • The welcome bonus applies to new members on their first deposit only.
  • A wagering requirement must be met before any bonus balance can be withdrawn.
  • If the same person uses multiple promotional accounts to claim bonuses, all associated bonuses will be voided.
  • If bonus abuse is detected, jitabad may suspend the account in question.
  • Cashback and reload bonuses carry separate terms, which are outlined in each offer's details.
  • VIP Program benefits are governed by a separate set of terms and conditions.

If a withdrawal is requested before the bonus terms are fulfilled, the bonus balance will be automatically forfeited.

5
Gaming Rules & Fair Play Policy

All games on jitabad run on certified Random Number Generator (RNG) technology, ensuring every outcome is entirely random and fair. jitabad does not manipulate game results, and this is regularly verified by independent third parties.

The following activities are strictly prohibited when playing games:

  • Using software, bots, or automated tools to play games.
  • Deliberately exploiting game vulnerabilities or bugs to gain an unfair advantage.
  • Colluding with other players to manipulate game outcomes.
  • Disrespectful behaviour toward dealers or other players in live games.

In the event of a technical issue during gameplay, jitabad reserves the right to void the affected round and refund the deposit if necessary. Any dispute regarding a game outcome must be reported to the support team within 24 hours.

6
Responsible Gaming Policy

Jitabad believes gaming is a form of entertainment and should never be treated as a source of income. We support responsible gaming and provide players with a range of tools to help maintain their wellbeing.

  • Each account can set daily, weekly, or monthly deposit limits.
  • The self-exclusion option can be activated at any time.
  • You can set a cooling-off period to temporarily pause your gaming activity.
  • If signs of problematic gambling are detected, jitabad may proactively suspend the account on a temporary basis.

If you need help with a gaming addiction, please reach out to our 24/7 support team. For more information, visit our Responsible Gaming Visit the page.

7
Privacy & Data Protection

Jitabad places the highest importance on protecting users' personal information. Your name, mobile number, payment details, and gaming history will never be sold or shared with third parties. To learn more, please see our Privacy Policy Read more.

  • All personal data is kept secure using SSL encryption.
  • Information may be disclosed to regulatory authorities to fulfil legal obligations.
  • Users have the right to view and correct their stored personal information.
8
Account Suspension & Closure Policy

Jitabad reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

  • Breaching any provision of these Terms & Conditions.
  • If an account is registered with false information or evidence of identity fraud is found.
  • Operating multiple accounts or misusing bonuses.
  • Playing games using software tools or bots.
  • If there is suspicion of money laundering or fraud.

Whether a valid balance is refunded upon account closure will depend on the outcome of the relevant investigation. Balances may be forfeited in cases of rule violations.

9
Limitation of Liability

Jitabad strives to operate its services to the highest standards. However, jitabad shall not be held liable for any losses arising from the following circumstances:

  • If a game is interrupted due to a loss of internet connection.
  • In the event of delays or failures caused by third-party payment services.
  • When the service is temporarily unavailable due to technical issues.
  • If account credentials are lost due to the user's own negligence.

For any dispute or claim, the maximum compensation will be limited to the value of the transaction in question.

10
Rule Changes & Updates

Jitabad reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via their registered email address or through a notification on the platform.

Continued use of the platform after any changes will be considered acceptance of the updated terms. The date of the most recent update will always be shown at the top of this page.

Check back on this page regularly to stay up to date with the latest rules and terms. If you have any questions, please reach out to our support team.

Our Core Commitments

Fully Secure Transactions
All deposits and withdrawals on jitabad are secured with bank-grade SSL encryption. Your funds and personal data are fully protected.
Fair & Transparent Rules
jitabad's Terms & Conditions are fully transparent. No hidden charges, no vague clauses — everything is clearly explained.
24/7 Bangla Support
Whatever the issue, our dedicated support team is available 24/7, every day of the week. Get help in Bangla and find solutions with ease.
Fast Withdrawal Processing
Withdrawal requests on jitabad are typically processed within just 5–15 minutes. Your winnings are transferred directly to your account with no extra charges.
1,000+ Games
From slots to Live Casino, bingo to table games — jitabad offers over 1,000 games, all RNG-certified and completely fair.
Mobile-Friendly Platform
Play securely from anywhere with the jitabad dedicated mobile app. Enjoy a seamlessly smooth experience on both Android and iOS devices.

Join jitabad and play with confidence

Already read our Terms & Conditions? Register now and enjoy the best gaming experience with a welcome bonus.

About the Rules Frequently Asked Questions

You must be 18 years of age or older to register on jitabad. Any account found to have been created by someone under 18 will be closed and related transactions may be voided.

Wagering requirements mean you must place a specified amount in bets before withdrawing a bonus balance. For example, a 30x wagering requirement on a BDT 100 bonus means you need to complete BDT 3,000 in wagers before withdrawing. Requirements vary by offer.

No, only one account per person is permitted on jitabad. If multiple accounts are found to belong to the same individual, all of them will be closed and the associated balances may be forfeited.

Penalties are determined by the severity of the violation. Minor breaches result in a warning, moderate violations may lead to bonus cancellation or temporary account suspension, and serious offences can result in permanent account termination.

If you experience any issues with a withdrawal, contact our 24/7 live chat support immediately or email us at [email protected]. All disputes must be raised within 30 days of the transaction date.
বাংলা